But the most important thing is the result itself. Which is better - process-oriented or result-oriented? What is the best way to act here as a tutor

Have you ever noticed that we are different? Some people find it easier to work passionately on one task, and they get so passionate about it. process that do not think at all about the result, the destination. Others try to complete more different tasks and dream of completing them as soon as possible in order to receive result, and not getting much satisfaction from the process of their implementation. And it also happens that a person enjoys that state, in which he is, completely not caring about where and how to move on. Employers like to test a person's mindset during interviews to see if the person is a good fit for a process-oriented job (such as a support worker) or a result-oriented job (category 1 software engineer). I suppose that employers do not hire people who are wealth-oriented at all (only if as the president of the company, let him enjoy it, the main thing is not to interfere with work J). These three categories are extreme. Although people from each category know how to rejoice and enjoy in their own way - from a state, process or result - you should not deprive yourself of pleasure from the rest of 2/3 of your life.

When did you first get a job as a QA specialist? software, I was more process oriented. It was common for me to stay up at night and code, just for fun. I had many ideas, and I often rushed to execute them without considering where they would lead. There was no time to stop and think, who am I, what have I already achieved? The attraction to the process resulted in the desire to get two full-time jobs at once (8 hours on one, 8 hours on the other, 1.5 hours for the road, 1 hour for breakfast, lunch and dinner, 5.5 hours left for friends, personal life, hobbies, sleep, etc. J). It is not difficult to imagine what the outcome of such a schedule would be, and how soon it would come. Thanks to the head of the department (the second "potential" employer), who dissuaded me from this idea.

Six months later, I met my future wife. We spent most of the summer together almost every evening. I enjoyed every moment of our meeting, while at work things were going by inertia. I didn’t have that abundance of new ideas that I used to, and none of the existing ones were put into practice. In a word, I was confused about my condition, not thinking about the future, about the results, and not really enjoying the process, since there was no progress. This lasted 3-4 months.

During a late-night conversation after my bachelor party, a friend of mine remarked that I had changed a lot since our last meeting. The fact is that at that time I was very absorbed in the idea of ​​setting and achieving goals, the process was considered as a secondary path, no matter which one we choose, the main thing is to achieve the goal as soon as possible and immediately set ourselves the next one. Perhaps everything was not so pathological, but the fact remains that at that moment I was very result-oriented.

I believe that each of us at different moments can enjoy both the state and the process, as well as the result. The truth is that these pans of three-arm scales are not always in balance - some part outweighs all the time. It's always good to stop and enjoy what you have now. Then, think about how this state could be improved, what would I like to achieve in my life? Having decided, choose the most pleasant way to achieve the goal - it can be difficult, new, but still enjoyable. Develop, move towards your goal, enjoy every moment of movement, enjoy it. Having received the result, enjoy this moment - you did what you truly wanted. Your condition has changed, enjoy what you have received.

Interestingly, all these types of attitudes towards life are very interconnected. If we get carried away with the process, then involuntarily we will receive some results, however, unconsciously. Enjoying the result, we involuntarily enjoy the state in which we are. While enjoying the state, we, one way or another, are involved in some process, however, again, unconsciously.

Full and happy life can be lived thanks to the harmonization between the three components: state, process and result. Determine which part of you outweighs, and try to get more pleasure from other parts of your personality.

Who are you now, a state person, a process person or a result person?

Do you love children?

Not really. But the process...

How to enjoy life moreMeta-program "process-oriented and result-oriented"

What is it and how can it help us?

For example, there are people who in sex like the process- touching, kissing, long sex sessions. And there are those who only the result matters- would rather get an orgasm and move on to other things (eat, smoke, sleep, for example). Guess what we're talking about, right?! Maybe even remember someone ...

Another example: there are people who eat slowly, cutting each piece of food, and then just as slowly put the food into the mouth and chew it for a long time, enjoying the taste. Do you think this process or result oriented?!

And there are those who eat quickly, in large chunks, emptying the plate in a matter of minutes. What is the orientation of these people?

So what is NLP metaprogram "process oriented and result oriented", I think it became clear. Now let's see how this will help us in our lives?

Sometimes we realize that we are doing something not very efficiently, but do not quite understand how to change it.

Have you ever seen how one person tells something slowly and in detail, while the other hurries him, jumps out his pants and begs: "Get down to business already!"?

Two different orientations. One on process orientation- he likes to talk result orientation- he wants to get information faster and he is indifferent to all the accompanying lyrics. Are there conflicts and outbursts of negative emotions because of this?! And how! Would you like to somehow avoid this? This is also possible!

In the beginning of a relationship, we often see some discrepancy: a girl often has process orientation, men are more result oriented. Of course, it happens in different ways, but, as a rule, a girl wants meetings, looks, hugs, conversations and walks, and a man does not understand why all this is needed at all. We like each other?! Well, so it started!! What walks, let's have sex as soon as possible.

Recognizable picture?

This is how conflicts sometimes start. And even breakups. People like each other, but if one has a strong result orientation(to have sex as soon as possible), while the other has a strong process orientation and the desire to stretch the candy-bouquet period to infinity, then accusations that "You don't love me" are very likely. And, on both sides.

What to do?

Well, to begin with, determine what orientation you have in this metaprogram?!

In today's rapidly changing world, we are more likely to experience strong result orientation, - to graduate from the institute as soon as possible, write a book, get a certificate, raise children faster, get to the finish line in any business as soon as possible.

Will we become happier if, on the way to the result, we think not only about it, but also about what we can do? enjoy the process? You can go somewhere and think "Well, when will I get there", or you can still look around and enjoy the views, communication, good people that we meet.

Yes, sometimes you can see a person who focused on process and thinks little about the result. This is a little less common, but it still happens. Probably, these are the people who will look at what is happening around and always be late to their destination.

We don't talk about what's good and what's not. Everything is individual. A good model is one that helps you be as efficient and happy as possible.

If you feel that you are not as happy as you would like, due to the fact that forever think only about the result, or if you are completely immersed in the process and from this you get not as good results as you could, that is, it makes sense to just adjust something.

Identify those situations in yourself when your focus on the result or on the process does not help, but quite the opposite. And change the settings in the right direction.

If a man has sex for 30 seconds or a minute, I think his partner will be twice as happy if he is now a little bigger think about the process and sex will drag on for at least a couple of minutes And if longer?! And if the partner does something else before and something after ... Life will generally begin to improve

Now you know about metaprogram "Process orientation and result orientation". See how you are doing with this metaprogram. Would you like to change something for the better? Then move a little focus of attention in the opposite direction. How much to move? You know better. Until you get the desired effect, probably. To please both the process and the results.

Man is for the most part made up of imaginary contradictions dictated by taste. Anything that does not suit current tastes is declared heretical. "Heretic", by the way, is one who can choose, from the Greek αἵρεσις - "choice" and "direction, system of learning".

Just a "chooser" and not what you thought!

The imaginary controversy touches on any issue, so all psychological memes are mostly useless, as they are talk about the taste of oysters in favor of the poor. For example, if a person is told that he needs to “accept himself”, then he will object that how can he change when he is satisfied with everything.

A similar situation with "orientation to the process, not the result" - how then to be with the result? As if if you only “enjoy the process” and live in the “current moment”, then tomorrow there will be nothing to eat. Or, even worse, if you enjoy the process, then "the result will come by itself."

In fact, there are no contradictions between the result and the process.

It is best to live in the real world, not in the world of imagination. I will not define the dubious word “real”, but you can increase your connection with reality through a dialogue with the outside world: you did something - looked at the reaction - did it further.

With regard to “plans” and “results”, this means that you can plan to pump up 5 kg of muscle by the summer, and wake up and be disappointed in the summer, or you can want to gain muscle mass, go to the gym regularly and see what comes out: how fast what grows, how the body reacts to training, what is felt at the same time. Then, unfortunately, it may turn out that there is no way to gain 5 kg.

The result is a game of the imagination (until it becomes real).

When “life makes adjustments to plans” is not only “normal”, this is generally the only way not to fall into baseless fantasies. If not life makes adjustments, then who? You? What do you think of yourself? No, seriously, "Man proposes and God disposes" is just a state of affairs.

(Well, “self-acceptance” is the acceptance of the state of affairs, of course, and not connivance at all).

The same wise saying - more understandable in English, since it is closer to the original Latin: Man proposes, but God disposes (“man proposes, God throws out the excess”) - explains what needs to be done in order to achieve something. We need to offer more!

You will laugh, but the result is impossible without the process. Sooner or later, something will have to be done, and the better the process is, the greater the chance of a result.

This “to enjoy the process” does not mean at all that you can “fuck-a-fuck in production”. That is, of course, you can - provided that you such enjoy!

For example, a tidy and tidy person will enjoy a tidy and tidy process and will eventually (if lucky) achieve a tidy and tidy result (minus the influence of an imperfect world), which he will also enjoy! If a person organizes the process in his own way, then he will get the result in his own way. All attempts to cheat (change yourself) and get some other result do not lead to anything real.

In this regard, getting exactly “pleasure” from the process is no different from getting pleasure from the result: “And God called the dry land the earth, and the collection of waters he called the seas. And God saw that it was good.”

Let's take the same understandable example of training: there is the result of "world champion in tennis", and there is a specific today's training, and for the same result it will be more useful if you conduct it with a feeling of full involvement in a specific training, and not in dreams of a championship.

Process orientation does not guarantee anything - even if you have trained well for many years, you may not become a champion. All of a sudden you're a crooked freak. If you continue to dream, you will be a crooked freak with a rich imagination (see "self-acceptance"). But hey, at least you enjoyed playing tennis!

Let's summarize what we learned in today's lesson:

There is no contradiction between the result and the process.
The result is imaginary - until it is received.
The process is real because it takes place in the living world, not in dreams.
In the process (dialogue) with the world, the limitations of you and the world become clear.
Process maybe lead to a result, and the result has never led to a process!
You need to keep in mind the desired result so that the process is not aimless.
If you want results, organize the process.

Often, men and women over thirty suddenly catch themselves thinking: “You set goals, climb, strive, achieve, and now, you have almost everything you could think of ... But for some reason it’s empty. And unhappy."

It is often thought that achievements in the field of social (career, financial) often contradict achievements in the field of personal, family. Maybe so, especially for women, but it would be most interesting to consider an option where, at first glance, there is everything - a career, and a husband, and children, and prosperity. But still empty and uncertain in the soul.

When I asked such people what they think about the past period of time during which they achieved their goals, they rarely remember anything at all. More precisely, the memory keeps a formal chain of events, a person consoles himself that much has been done, mentally congratulates himself on what has been achieved, but the memories themselves “do not warm”. And this is the essence of the problem - life was not lived, but run through, experienced in haste and bustle, many things were denied to oneself, many things were given up. And there is no pleasure from achievements. And even children and family quickly turn into a routine - still, a person “reached” a wedding, gave birth to a child, but further life consists of a process! And he already boring life”, he needs new goals, new “conquests”.

Let's conditionally call one category of people procedurals, and the other - resultants. They are formed in different ways. The psychology of a performer is born in constant demands from the society, relatives: you must achieve this and that, otherwise you will be considered a loser. The resultant does not know how to be content with what he has, he is always dissatisfied with himself, his standard of living, he constantly compares himself with others (as, most likely, his parents compared). And therefore, there is always someone or something that does not allow him to live in peace, forcing him to set ever higher goals and rush towards them with all his might.

The vulnerability of this position is that such a person does not always have enough time and desire to think about: are these his goals? And does he really need to have what he so stubbornly strives for? After all, everyone is really different.

And without having time to think about whether he specifically needs the indicated wealth or status, or even a family, the performer becomes a hostage to ideas that may actually contradict his subconscious aspirations. After all, any person in the subconscious has some corner of true desires, if you like - his mission in this world. But there is no time to think about it either.

Liliana, a successful business woman. Her husband is a solid businessman, she is the owner of a network of beauty salons. Both of them strove for prosperity, in a hurry to "take their own", which included money, and the creation of a family, and the birth of a child. And suddenly, in her thirties, Liliana realizes that she does not know her teenage daughter at all, who “for some reason” began to use drugs! And "for some reason" does not understand at all why her husband became indifferent to her. She can easily list everything she has achieved, but she really cannot answer the question of what her husband’s tastes are, what he really is, what he dreams of, just as she is a somewhat abstract woman for him. And for her birthday, he gives her all the same roses, although she does not like them. Their album is full of photos from exotic countries, but when I ask them to describe some romantic moment, a moment of real unity, she suddenly starts crying. Because memory is silent. And neither a two-story apartment in Sokolniki, nor three mink coats, nor even one's own business can save - after all, it was not chosen to one's liking. But because "prestigious, profitable, stable."

The trouble of all scorers is boredom, tired of that what surrounds them constant thrust to change partners (after all, he/she has already been conquered, more is needed!) and the attitude that the outside world should constantly give them incentives - new "baits", entertainment, shake-ups.

Once Milan Kundera wrote that the speed is directly proportional to the power of oblivion. This means that the faster we go through life, the less we remember and the poorer our inner world, while a person who wants to truly fill it involuntarily slows down, savoring every step, every memory or spiritual movement, every your breath.

Process

The procedural, on the other hand, grows out of interest in one's own "I". For him, the principle of "know thyself" is not an empty phrase. In addition to interest in himself, he has no less interest in the world. He is not in a hurry, and therefore knows everything much deeper than his opponent. It is the procedural that can enjoy one partner for years and does not know the word “boredom”, it is he who, after sitting on the couch for a couple of hours, comes up with an ingenious business solution and wakes up rich the next day. It is he who is the “minion of fate”, to whom, although in fact the secret is simple: “The one who is in no hurry anywhere succeeds everywhere,” Professor Preobrazhensky answers Bormental’s question. And you can’t say that Bulgakov’s hero didn’t achieve anything in life! It's just that due to the lack of haste, the procedural has time to highlight the main thing and correctly use both his abilities and the possibilities of the world. The philosophy of the process is centered around the fact that every moment of life is worth enjoying, because the next one may not be.

Maxim is a currently in demand designer. At first, his path was not easy: he searched for himself for a long time, refused to work where he did not like it, was content with little. However, with the soul doing the work in which he was actually in love, after some time he was able to declare himself. And he began to invest in advertising his ideas and solutions. A couple of years later, a partner was found who was ready to invest in a common business. Things went well, wealth was formed. I managed to buy a house, get a car. And after some time, the “woman of dreams” also met. Interestingly, Maxim leads a rather secluded life, sits for hours at drawings, builds computer solutions for them. A lot of housework, a recently born child. And not in a hurry. It's nice to look at him - he's happy.

The pursuit of a result that has not been properly understood can be likened to a neurotic reaction: people seem to run away from themselves, hide behind achievements, as if wanting to say “look at me, you can’t have any claims against me, I beat you all, I have everything, respect me!” And it sounds like a cry for help.

Because behind this is often the fear of emptiness inside, the fear of underestimating others, and it turns out that such a person is rarely confident in himself - otherwise he would live the way he wants. And he wouldn't care what others think. But if there is no inner knowledge of oneself, there is no feeling of inner rightness, then one can shield oneself from the truth only by chasing results. Where the main thing is not to be alone with yourself.

On the question: “What is important for business?” There is an opinion that first of all the result is needed, and the process is a secondary matter. If you eventually achieve the goal, then, they say, it does not matter by what means it was done, how much it cost you. That is, the process itself is NOT important, but the goal is important.

But is it? If the price of success is, for example, a broken family, broken relationships, can we talk about success at all in this case? Unlikely.

Let's look at this question a little deeper and make sure that

to oppose the process and the result is wrong. In achieving any goal, both are important.

If we compare business with sports, and such a comparison is quite appropriate, because there is an element of competition and competition here, then we can say that the result of the race always depends on how the process was set up, that is, on training. An athlete, training, dreams of an Olympic award. But if he is not interested in training, if he does not enjoy victories over himself, he is unlikely to “run” to his dream, since, figuratively speaking, he will not have enough “breath”.

If we take into account the fact that many modern businessmen are taught to take a hobby, a favorite thing as the basis of their business, then it is obvious that they will pay considerable attention to the process.

If you like what you do, then you will be more creative in solving problems. It happens that while working for a result, a person still does not see the fruits of his work, but it is the interest that feeds him, it is the fascination of the process that helps him overcome difficulties.

Managers, for whom the goal is most important, may treat their employees with disdain. Yes, sometimes toughness is needed in business, and in the end, the meaning of any work as a result, but it is very important when the process itself gives pleasure to a person or a team. Otherwise, what's the point in it? The moment of receiving the crown of glory is short-term, but the path to this award can be a life-long one. And if the process itself, the very way to achieve the goal was uninteresting, then what is the point of the reward?

Process, result and model of excellence

There are business excellence models (excellence models, more abbreviated) against which businesses can self-evaluate. These models are also used for organizing and holding prestigious competitions, such as the European Foundation for Quality Management Award. Similar Prizes exist in the CIS and in the Russian Federation (this should not be confused with numerous prizes operating on the principle of "pay - fly").

So, the model of excellence is built in such a way that processes and results are present in it in a proportion of 50 to 50. That is, a perfect business is perfect when it has equally well developed processes and stable positive results.

What do they come from when creating such models in the proportion of 50 to 50? From the fact that if there is a worthy result, but the processes of the enterprise (business) are not built up in a perfect way, then the repeatability of the results is very doubtful. It turns out that an enterprise (business) that demonstrates excellent results (including over a long period of time), but is also unable to demonstrate its processes in a classy way, may not confirm the brand of a successful enterprise in the future. Like this.

At the same time, it happens the other way around: the processes are built up, even if you demonstrate achievements at the exhibition, but, alas, there is no result worthy of these processes. This may either mean that these processes have just been built, and the results will have to wait a bit. Or it means enterprises (businesses) on the process.

The situation called "process for the sake of process" is the way to increase costs, to demotivate staff, to change concepts, and, ultimately, this is the way to business bureaucratization and loss of competitive advantages.

This means that if both the prevalence of the result over the process and the focus on processes to the detriment of the results are bad, then it is necessary to achieve the “golden mean”, the proportion of 50 to 50.

It remains to understand how to digitize processes and results, how to determine these proportions between processes and results, based, for example, on the models of excellence already mentioned. But that, as they say, is a completely different story ....