Not the best in our city ecological situation Therefore, officials are doing everything they can to correct this situation.
The situation is corrected by controlling the movement of soils both in Moscow itself, and by the fact that it is necessary to move soils to the appropriate landfills that have a license and limits from the Department of Construction of Moscow.
Dumping soil in the nearest forest is fraught with large, multimillion-dollar fines and administrative and criminal cases.
All landfills are required to register and accept soil in accordance with the limits requested and issued to them. Therefore, the documentation submitted to the Construction Department necessarily includes: contracts with the landfill, their limits and licenses.
So that trucks with soil do not drive through the whole city, the shoulder for transporting soil is regulated. The shoulder, as a rule, is indicated in the project estimate, and in accordance with this shoulder, the landfill to which you will carry the soil is selected. The list of polygons to which you can move soil is indicated in the volume of environmental engineering studies, and only among them you can choose.
The supply of soil to the landfills is paid by the contractor (although this amount is usually included in the estimate) to the landfill. You need to understand that the landfill pays part of this amount to the city budget. For ecology.
In Moscow and the Moscow region, there are different landfills that accept soils of varying degrees of pollution. Clean soils (hazard class 5) accept all landfills.
There are contaminated soils (from 4 to 1 hazard class) they can be accepted by a limited number of landfills, but it also happens that there is not a single landfill that can accept heavily polluted soils and then the soils are sent for disinfection. It is expensive. And for a long time.
You can also find out the hazard class of your soils from the engineering and environmental report, table 3.1. If in the table such columns as: gasoline, oil products, arsenic are highlighted in bold, then, depending on the excess from the norm, a landfill is selected for you or the soil is sent for disinfection.
Two permits are issued, depending on the type of work:
- Permission to move soil to the landfill
- Permission to move soil per 1 km, as a rule, is a dump for subsequent backfilling in trenches.
After obtaining permission to move the soil, you will be able to export the soil to the landfill with which you have an agreement. This landfill is registered on the form of permission to move.
After you take out all the soil, the permit must be closed. To do this, you need to come with him to the landfill that accepted your soil, and he will enter the accepted volume into the form for you and put his stamp on it. After that, you need to hand over these permits to the Department of Construction for closing.
If the calculated volumes and those accepted by the landfill differ greatly, the permit may not be closed to you. There are, of course, nuances, such as incomplete closure, but it makes no sense to describe a lot of such special cases here.
Separately, we can say about coupons for moving soil. Coupons are issued by the landfill, they have different kind, depending on landfill and tonnage. One ticket per car is issued. Accordingly, we have coupons for 10, 15, 20 tons.
Coupons are primarily necessary for presentation to traffic police officers, as well as, in the case of a contract with government agencies (GBU) (for example, Mosgaz or MOEK) to receive payment under the contract for the factually handed over soil. Commercial (investment contracts), as a rule, do not require coupons redeemed by the landfill, limited to closed permits from landfills and Depstroy indicating the volume removed.
List of documents to be submitted to the one-stop shop of the Department of Construction for obtaining a permit for the movement of soil:
- A copy of the OATI warrant(s) for earthworks or an application for an OATI warrant certified by the applicant (issued from the start of construction).
- Building permit.
- Work schedule agreed by the construction participants and approved by the customer.
- A copy of the agreement with the transport organization, certified by the Applicant (in the case when the removal of soils is not carried out by the organization - the applicant).
- Conclusion on the sanitary-ecological examination of the soil: radiation, toxic-chemical, bacteriological, and a copy certified by the applicant.
- Technical conclusion (characteristic and vertical section of the soil).
- Project of work production.
- Situational plan.
- Local estimates for earthworks and a statement of volumes of earth masses from the construction organization project.
- Estimate for vertical planning.
- A copy of the document confirming the powers of the Applicant, certified by the applicant (agreement between the investor and the customer / between the customer and the general contractor / between the general contractor and subcontractor)
- Account card of the organization (customer and all contractors).
- Landfill licenses and limits.
- landfill agreement.
- Carrier contract and license
- An electronic media containing PDF scans of the above documents.
All copies of documents provided both on paper and in electronic form must be either stitched and certified by the seal of the applicant's organization (usually the Contractor) or without stitching, then each sheet of the document is certified.
Opening permits according to the regulations, subject to an exhaustive package of documentation, is 10 days.
Stroyconsulting provides consulting services for obtaining permission to move soil, work with landfills and conduct soil examinations.
In accordance with the Law of the City of Moscow of October 24, 2001 N 52 "On Information Resources and Informatization of the City of Moscow" and in order to provide information support for the activities of the Department of Construction of the City of Moscow, the Government of Moscow decides:
1. Approve the Regulations on the automated information system "Regulation of the movement of construction waste, demolition and soil in the city of Moscow" ().
2. Determine that:
2.1. The Moscow City Construction Department exercises the powers of the owner on behalf of the City of Moscow, is the state customer of operation and operator of the automated information system "Regulation of the movement of construction waste, demolition and soil in the city of Moscow".
2.2. The Department of Information Technologies of the city of Moscow performs the functions of the state customer for the development of an automated information system "Regulation of the movement of construction waste, demolition and soil in the city of Moscow".
3. Recognize as invalid:
3.1. Hyphens of the second, fourth paragraph 1 of the order of the Government of Moscow dated May 13, 2009 N 917-RP "On putting into commercial operation information systems of the Department of Urban Construction of the City of Moscow".
3.2. Hyphens of the second, third paragraph 1 of the order of the Government of Moscow of April 25, 2012 N 199-RP "On measures for the further operation of information systems of the Complex of urban planning policy and construction of the city of Moscow."
4. Control over the implementation of this resolution shall be entrusted to the Minister of the Government of Moscow, the head of the Department of Information Technologies of the City of Moscow, Ermolaev A.V. and Head of the Department of Construction of the City of Moscow Bochkarev A.Yu.
| Mayor of Moscow | S.S. Sobyanin |
Position
on the automated information system "Regulation of the movement of construction waste, demolition and soil in the city of Moscow"
1. General Provisions
1.1. Regulations on the automated information system "Regulation of the movement of construction waste, demolition and soil in the city of Moscow" (hereinafter - the Regulation) defines the tasks, functions and structure of the automated information system "Regulation of the movement of construction waste, demolition and soil in the city of Moscow" (hereinafter - AIS " OSSiG"), the composition of the participants in information interaction using the AIS OSSiG (hereinafter referred to as participants in the information interaction) and their powers, as well as the procedure for granting access to the AIS OSSiG.
1.2. AIS "OSSiG" is a state information system of the city of Moscow, designed to provide information support for the activities of the Department of Construction of the city of Moscow, including for making decisions on issuing:
Permits for the transportation of soil in the city of Moscow;
Permits to move construction and demolition waste for recycling;
Permits for the movement of construction and demolition waste for disposal.
1.3. AIS "OSSIG" consists of subsystems necessary for collecting, processing, updating, storing, distributing and using information on the issuance of permits for the transportation of soil in the city of Moscow, for the movement of construction and demolition waste for processing, for the movement of construction and demolition waste for disposal ( hereinafter referred to as permits for the movement of OSSiG) and the results of the movement of construction waste, demolition and soil (hereinafter - OSSiG) to ensure urban planning activities in the city of Moscow.
1.4. The tasks of AIS "OSSiG" are:
1.4.1. Improving the activities for issuing permits for the movement of OS&G, including using the state information system "Portal of State and Municipal Services (Functions) of the City of Moscow" (hereinafter referred to as the Portal), for maintaining a register of technological regulations for the process of handling construction and demolition waste.
1.4.2. Consolidation of information resources of decommissioned information systems "Processing and disposal of construction and demolition waste in the city of Moscow" and "Control of transportation of soil and construction waste" based on the AIS "OSSIG".
1.4.3. Creation of a mechanism for displaying construction objects and specialized landfills for the disposal of OSSIG on a geographical map in the AIS "OSSIG" using the functionality of the integrated automated information system "Unified Geographic Information Space of the City of Moscow".
1.4.4. Ensuring the possibility of generating statistical and analytical reporting on the issuance of permits for the movement of OSS&G.
1.5. The functions of the AIS "OSSiG" are:
1.5.1. Automation of the process of submitting documents required for obtaining permits for the movement of OSS&G.
1.5.2. Automating the process of receiving and registering documents submitted by applicants for issuing permits for the movement of OS&G (hereinafter referred to as applicants) when applying for the issuance of such permits, using the Portal or the one-stop service of the Moscow City Construction Department.
1.5.3. Display of construction objects and specialized landfills for the disposal of OSSIG on a geographical map in the AIS "OSSIG".
1.5.4. Automation of the processes of preparing permits for the movement of OSSiG and issuing them to applicants using the Portal or the one-stop service of the Department of Construction of the City of Moscow.
1.5.5. Automation of the process of storage and accounting in electronic form of documentation for issuing permits for the movement of OSS&G.
1.5.6. Ensuring the direction of interdepartmental requests on the issuance of permits for the movement of OS&G.
1.5.7. Automation of maintaining a register of technological regulations for the process of handling construction and demolition waste.
2. Participants of information interaction
2.1. The participants of information interaction using AIS "OSSIG" are users, information providers and the operator of AIS "OSSIG".
2.2. Users of information - public authorities of the city of Moscow and organizations that need the information contained in the AIS "OSSIG" and participate in the provision of public services and services that are necessary and mandatory for the provision of public services or the execution state functions(hereinafter - services).
2.3. Providers of information - public authorities of the city of Moscow and organizations exercising the powers of the owner of the information placed by the operator in the AIS "OSSIG", as well as applicants providing the operator of the AIS "OSSIG" with the information necessary to obtain permission to move the OSSIG.
3. Procedure for information exchange using AIS "OSSiG"
3.1. The procedure for information interaction of participants using AIS "OSSiG" is determined by the regulations for information interaction between participants in the information interaction of AIS "OSSIG" (hereinafter referred to as the Regulations), approved by the operator of AIS "OSSIG" in agreement with the Department of Information Technologies of the city of Moscow.
3.2. Formation and updating of information resources of AIS "OSSIG" is carried out by the operator of AIS "OSSIG" on the basis of information provided by information providers.
3.3. To perform the tasks of the AIS "OSSiG" information interaction is provided with:
Portal;
Integrated automated information system "Unified geoinformation space of the city of Moscow";
The system for managing access to information resources of the Moscow Government;
Automated system "Unified system for maintaining and managing registers, registers, directories and classifiers";
Automated information system "Control over the examination of design and estimate documentation";
Unified information system of the Association of Administrative and Technical Inspections of the City of Moscow;
other information systems.
4. Rights and obligations of participants in information interaction using AIS "OSSiG", the state customer for the development of AIS "OSSiG"
4.1. AIS "OSSiG" operator:
4.1.1. Develops and approves Regulations in agreement with the Department of Information Technologies of the city of Moscow.
4.1.2. Ensures the functioning of the AIS "OSSiG" in accordance with the requirements established by law Russian Federation in the field of information, information technologies and information security, the requirements established by the Government of the Russian Federation and the Ministry of Telecom and Mass Communications of the Russian Federation, as well as legal acts of the city of Moscow.
4.1.3. Carries out the formation and updating of information resources of the AIS "OSSIG" on the basis of information provided by information providers.
4.1.4. Ensures the integrity and availability of information resources of the AIS "OSSIG" for participants in information interaction.
4.1.5. Carries out control over changes in information resources contained in the AIS "OSSIG".
4.1.6. Ensures the protection of information contained in the AIS "OSSIG" from unauthorized access to it, its distortion or blocking from the moment the specified information enters the AIS "OSSIG" until it is transferred to another information system, is responsible for the invariance of the information transmitted through the AIS " OSSiG" from individuals and legal entities, public authorities and organizations.
4.1.7. Provides consulting support to the participants of information interaction on the use of the AIS "OSSiG".
4.1.8. The right to transfer the performance of part of its functions to a state institution of the city of Moscow or another organization in accordance with the legislation of the Russian Federation, legal acts of the city of Moscow.
4.2. The AIS "OSSiG" operator is not responsible for:
4.2.1. For the reliability of the information placed in the AIS "OSSiG" by information providers.
4.2.2. For the quality and timing of the provision of services using the information contained in the AIS "OSSIG" if a decrease in the quality of the provision of such services or a violation of the terms of provision arose for reasons that are not dependent on the functioning of the AIS "OSSIG".
4.3. Information provider:
4.3.1. Provides information to the operator of the AIS "OSSIG" for its placement in the AIS OSSIG.
4.3.2. Ensures the accuracy and completeness of the information provided.
4.3.3. Complies with the requirements for the maintenance and use of AIS "OSSIG" data.
4.4. User of AIS "OSSIG":
4.4.1. Provides access to the AIS "OSSIG" in accordance with the Regulations.
4.4.2. Has the right to send proposals to the operator of the AIS "OSSiG" on changing the procedure for providing information.
4.4.3. Complies with the requirements of operational documentation for the use of AIS "OSSIG".
4.4.4. Submits proposals to the operator of the AIS "OSSIG" on the necessary changes in order to optimize the functions of the AIS "OSSIG".
4.4.5. Ensures non-disclosure of information received from the AIS "OSSiG" to third parties without the consent of the operator.
4.5. The state customer for the development of the AIS "OSSiG" is entrusted with the functions of ensuring the functioning and maintenance of the system software and hardware of the AIS "OSSiG", as well as Reserve copy information placed in the AIS "OSSIG".
5. Exchange of information with other information systems and resources
5.1. The formation and maintenance of the AIS "OSSiG" is carried out on the basis of information resources contained in other information systems, as well as the information resources of the operator of the AIS "OSSiG".
5.2. Automated interaction of the AIS "OSSiG" with other information systems is carried out using the software and hardware complex of the information interaction subsystem of the Information and analytical system for managing the urban planning activities of the city of Moscow and (or) using regional system interdepartmental electronic interaction of the city of Moscow.
Document overview
The automated information system "Regulation of the movement of construction, demolition and soil waste in the city of Moscow" is used to support the activities of the Construction Department, including for making decisions on issuing a permit for the transportation of soil in the city, for the movement of construction and demolition waste for processing and disposal.
AIS is designed to automate the process of submitting documents necessary for issuing permits for the movement of soil and waste, the process of preparing permits and issuing them to applicants, displaying construction sites and specialized landfills for waste disposal on the geographical map of the system, automating the maintenance of a register of technological regulations for handling construction waste and demolition, etc.
Download:
- Application for issuance of a permit for the transportation of soil
- Application for registration of closing permission for the transportation of soil
The permit is opened before the start of work and is issued for each waste recipient.
The applicant (construction participant) submits an application in two copies for the opening of the permit and additional documents to the technical contractor, who checks whether the set is complete and whether they are filled out correctly. If discrepancies are found, the application may be rejected. One copy is registered in the registration log, and the second with the mark "accepted" is given to the applicant.
The technical executor, after a thorough check of the declared information, prepares a conclusion. It is transferred to the Moscow Department of Construction along with a permit form, where it is issued. And then, the finished one is handed over from the Department to the technical executor for transfer to the applicant within three days from the date of registration of the application. Upon receipt, the applicant must provide a power of attorney and identification documents.
Required documents for obtaining a permit for the movement of construction and demolition waste for the purpose of processing or disposal
Originals:
- applications for a permit (2 pcs.);
- details of the applicant organization;
- descriptions of waste management technology;
- OATI warrants;
- conclusions of the sanitary-ecological study of waste.
Certified copies:
- work schedule;
- permits of the transport organization for waste management;
- contracts with recipients of waste;
- waste recipient licenses;
- documents that confirm the authority of the waste recipient;
- hazardous waste passports.
- data on the free limits of the recipient of the waste;
- estimates for the preparatory period.
Required documents for obtaining a permit for the transportation of soil
Originals:
- applications for opening a permit for the transportation of soil (2 pcs.);
- applications for opening a permit for the import of soil (2 pcs.);
- conclusions of the sanitary-ecological study of the soil.
Certified copies:
- orders OATI for the implementation of work;
- building permits;
- work schedule;
- contracts with a transport organization;
- project documentation;
- documents that confirm the authority of the applicant;
- estimates of works with soil;
- statements of soil volumes specified in the construction project;
- estimates of vertical planning;
- characteristics of the vertical section of the soil;
- situational plan;
- accounting cards for customers and contractors;
- license of the recipient of the soil, when placing it on authorized landfills, landfills, quarries.
Copies that do not require certification:
- work production project;
- free limits of the recipient of the soil.
Permits are closed from the moment of completion of works within twenty working days. Closing is the basis for paying for the movement of waste or soil by the customer.
Permit for the movement of soil and waste in the department of construction
If your organization has concluded a government contract for the construction, landscaping, reconstruction or demolition of buildings, then you will definitely have to face such a task as opening a permit for the movement of soil in the Moscow City Construction Department.
Our experts will advise you on the procedure for obtaining a permit, help you collect the necessary set of documents, explain what to do and where to go. Since the Arkona Construction organization has several of its own landfills in Moscow and the Moscow region, we can give you the most attractive prices on the market, we are even willing to bet.
Our landfills are accredited by the Department of Construction and are on the register, and this is one of the main requirements for a successful opening of a permit. Below is a list of documents that must be submitted to the department:
1. A copy of the OATI warrant for the performance of work or an application for obtaining an order from the OATI. - You
2. Building permit. - You
3. Work schedule. - You
4. A copy of the contract with the transport organization, certified by the applicant, dated __________ No. _________. - You
5. Conclusion on the sanitary-ecological examination of the soil: radiation, toxic-chemical, bacteriological, and a copy certified by the applicant. - You
6. Technical conclusion (characteristic and vertical section of the soil). - You
7. Project for the production of works. - You
8. Situational plan. - You
9. Local estimates for earthworks and a statement of volumes of earth masses from the construction organization project. - You
10. Estimated vertical layout. - You
11. A copy of the contract with the organization, the recipient of the soil, dated __________ No. _________ *. - We
12. A copy of the waste recipient's license, certified by the waste recipient, when placing soil at landfills, reclaimed quarries and authorized landfills**.
13. Free limits of the waste recipient**. - We
14. A copy of the document confirming the authority of the applicant, certified by the applicant. - You (agreement between the investor and the customer / between the customer and the general contractor / between the general contractor and the subcontractor)
* In the absence of an agreement with the waste recipient, the technical contractor is obliged to indicate in the permit the place of removal of the soil, based on the need for soil at other construction sites or the availability of free limits, taking into account the optimization of transportation routes.
** Information and documents are provided if it is necessary to dispose (burial) the soil if it is impossible to use it at other facilities, including construction sites in the city of Moscow.
Call us and we guarantee that you will save your time and money with us. The Arkona Construction team is always with you.
To the executive authorities of the city of Moscow as part of a pre-trial appeal.
The applicant has the right to file a pre-trial (out-of-court) complaint against the decision and (or) action (inaction) of the Department and its officials in the provision of public services. Submission and consideration of complaints is carried out in the manner prescribed by Chapter 2.1 federal law dated July 27, 2010 No. 210-FZ "On the organization of the provision of state and municipal services", Regulations on the specifics of filing and considering complaints about violations of the procedure for the provision of public services in the city of Moscow, approved by Decree of the Government of Moscow dated November 15, 2011 No. 546-PP "On the provision of state and municipal services in the city of Moscow."
The applicant has the right to file a complaint with the antimonopoly authority in accordance with paragraph 5.4 (1) of Appendix 3 of Decree of the Government of Moscow dated November 15, 2011 No. 546-PP
Applicants may file complaints in the following cases:
Violation of the deadline for registration of the application and other documents required for the provision of public services;
Requirements from the applicant for documents, the submission of which by the applicant for the provision of public services is not provided for by the regulatory legal acts of the Russian Federation and the city of Moscow, including documents obtained using interdepartmental information interaction;
Violation of the term for the provision of public services;
Refusal to the applicant: to accept documents, the submission of which is provided for by the regulatory legal acts of the Russian Federation and the city of Moscow for the provision of public services, on grounds not provided for by the regulatory legal acts of the Russian Federation and the city of Moscow;
In the provision of public services on grounds not provided for by regulatory legal acts of the Russian Federation and the city of Moscow;
In correcting misprints and errors in documents issued as a result of the provision of public services or in case of violation of the established deadline for such corrections;
Other violations of the procedure for the provision of public services established by regulatory legal acts of the Russian Federation and the city of Moscow.
Complaints are considered by the head of the Department and officials authorized by him.
Using the official website of the Department in the information and telecommunication network Internet. The complaint must contain:
The name of the body (organization) authorized to consider the complaint or the position and (or) last name, first name and patronymic (if any) of the relevant official to whom the complaint is sent.
The name of the executive authority of the city of Moscow, position and (or) surname, name, patronymic (if any) of the official whose decisions and actions (inaction) are being appealed.
Surname, name, patronymic (if any) of a person registered as an individual entrepreneur, or name, information about the location of the applicant - legal entity, as well as the contact telephone number(s), e-mail address(es) (if any) and postal address to which the response should be sent to the applicant.
The date of filing and registration number of the application for the provision of public services (except for cases of appealing the refusal to accept the application and its registration).
Information about decisions and actions (inaction) that are the subject of appeal.
Arguments on the basis of which the applicant does not agree with the contested decisions and actions (inaction). The applicant may submit documents (if any) confirming the applicant's arguments, or copies thereof.
Applicant's requirements.
List of documents attached to the complaint (if any). The date the complaint was made.
The complaint must be signed by the applicant (his representative). In the case of filing a complaint in person, the applicant (representative of the applicant) must submit an identity document.
The authority of the representative to sign the complaint must be confirmed by a power of attorney drawn up in accordance with the law.
The powers of a person acting on behalf of the organization without a power of attorney on the basis of the law, other regulatory legal acts and constituent documents are confirmed by documents certifying his official position, as well as the constituent documents of the organization.
The received complaint is subject to registration no later than the working day following the day of receipt.
The maximum term for consideration of a complaint is 15 working days from the date of its registration. The term for consideration of the complaint is 5 working days from the date of its registration in cases of appeal by the applicant:
Refusal to accept documents.
Refusal to correct typos and errors made in documents issued as a result of the provision of public services.
Violations of the deadline for correcting typos and errors.
Based on the results of consideration of the complaint, a decision is made to satisfy it (in whole or in part) or to refuse to satisfy it.
The decision must contain:
Name of the body or organization that considered the complaint, position, surname, name, patronymic (if any) of the official who made the decision on the complaint.
Details of the decision (number, date, place of adoption).
Information about the location of the applicant - a legal entity or an individual entrepreneur.
Last name, first name, patronymic (if any), information about the place of residence of the applicant's representative who filed the complaint on behalf of the applicant.
Method of filing and date of registration of the complaint, its registration number.
The subject of the complaint (information about the appealed decisions, actions, inaction).
The circumstances established during the consideration of the complaint and the evidence confirming them.
Legal grounds for making a decision on the complaint with reference to the applicable regulatory legal acts of the Russian Federation and the city of Moscow.
The decision taken on the complaint (conclusion on the satisfaction of the complaint or on the refusal to satisfy it). Measures to eliminate the identified violations and the timing of their implementation (if the complaint is satisfied). Procedure for appealing a decision. Authorized official's signature.
The decision is made in writing using official forms. Among the measures indicated in the decision to eliminate the identified violations, among other things, include: Cancellation earlier decisions taken(in whole or in part).
Ensuring the acceptance and registration of the application, execution and issuance of a receipt to the applicant (in case of evasion or unreasonable refusal to accept documents and their registration).
Ensuring registration and issuance to the applicant of the result of the provision of public services (in case of evasion or unreasonable refusal to provide public services).
Correction of typos and errors made in documents issued as a result of the provision of public services.
The body or organization authorized to consider the complaint shall refuse to satisfy it in the following cases:
Recognition of the contested decisions and actions (inaction) as legal, not violating the rights and freedoms of the applicant.
Filing a complaint by a person whose authority is not confirmed in the manner prescribed by the regulatory legal acts of the Russian Federation and the breed of Moscow.
Lack of the applicant's right to receive public services. Availability:
A court decision that has entered into legal force on the applicant's complaint with identical subject matter and grounds.
A decision on a complaint made earlier in a pre-trial (out-of-court) procedure in relation to the same applicant and on the same subject of the complaint (with the exception of cases of appealing against earlier decisions to a higher authority).
The complaint shall be left unanswered on the merits in the following cases:
Filing a complaint with a body or organization that is not authorized to consider it.
The presence in the complaint of obscene or offensive language, threats to life, health and property of officials, as well as members of their families.
If the text of the complaint (its part), surname, postal address and e-mail address are unreadable.
If the complaint does not indicate the name of the applicant (representative of the applicant) or the postal address and e-mail address to which the response should be sent.
Upon receipt by the body or organization authorized to consider the complaint, the petition of the applicant (representative of the applicant) to withdraw the complaint before a decision is made on the complaint.
Decisions to satisfy the complaint and to refuse to satisfy it are sent to the applicant (representative of the applicant) no later than the working day following the day of their adoption, at the postal address indicated in the complaint. At the request of the applicant, the decision is also sent to the e-mail address indicated in the complaint. In the same manner, the applicant (representative of the applicant) is sent a decision on the complaint, in which only an e-mail address is indicated for a response, and the mailing address is missing or illegible.
If the complaint is left unanswered on the merits, the applicant (representative of the applicant) is sent a written reasoned notice indicating the grounds (except when the complaint does not indicate the postal address and e-mail address for a response or they are unreadable).
Filing a complaint in a pre-trial (out-of-court) procedure does not exclude the right of the applicant (representative of the applicant) to simultaneously or subsequently file a complaint with the court.
