The service from Sberbank "Autopayment" will help the employed part of the population not to forget about regular payments. After connecting the service, a day before the amount is debited, an SMS notification arrives, and 24 hours later, funds are debited to pay for utilities, the Internet, replenish mobile balance or other options. But in a number of situations, instructions are needed on how to disable Autopayment in Sberbank.
You can cancel the service , , from or from the card in the self-service terminal. If you can’t turn off the service on your own, consultants will help you to refuse an unnecessary service.
Disabling Autopayment using Sberbank Online
The operation using the remote banking platform for corporate clients is performed according to the following scheme:
- Log in to the Personal account of the service using your ID and password;
- Click on the “My Payments” tab − "Auto payment management";
- Select the auto payment that should be disabled, click on it, select "Operations" - "Disable";
- Confirm the action by pressing the button of the same name.
AT "Sberbank Online" It is recommended not to disable auto payment, but to suspend it. Until the client selects "Connect", regular payments will not be automatically debited, but the previous settings will be saved.
Disable AutoPay via SMS
If the automatic payment service is tied to a phone number, then in order to refuse it, send an SMS with the text "AUTO PAYMENT - phone number (10 digits) last 4 digits of the card number" from which funds are debited.
- There must be a space between the phone number and the four digits of the card.
- The "Autopayment" command and further information is entered without a space.
- It is also possible to cancel the service by calling the short number 900.
Message example: AUTO PAYMENT - 9XX XXXXXXXX 1234.
Please note that there should not be a space between the word "AUTO PAYMENT" and the "-" sign. Correct spelling AUTO PAYMENT-
How to turn off Sberbank Auto Payment through the terminal?
In order to cancel the service using a bank card, you need to:
- enter the card menu by entering a pin code;
- choose "Mobile Bank" or "Information and Service";
- go to the section "Auto payments";
- click on the name of the operator that provides regular services, connected auto payments will be determined automatically;
- "Turn off auto payments" and confirm actions.
Deactivate the service by phone
It is possible to deactivate automatic payment for services by calling the hotline number 8-800-555 55 50. Wait for the connection with the operator and answer all questions regarding the data.
The service will be disabled after the support consultant completes the operation.
Deactivation of Autopayment in a branch of Sberbank
If the methods described above are not suitable for any reason, you can turn off auto payment at the reception of a specialist at a bank branch. The consultant, in the presence of the client, will enter all the necessary data and turn off the service that has become unnecessary. The same operation is carried out in the presence of an employee of the bank hall, if a terminal is installed there that supports the deactivation of the service.
Conclusions: There are several ways to disable the automatic payments service, and the client can choose the most convenient one. The fastest is deactivation using remote banking services. If the client wants to make sure that the operation of turning off auto payments went without problems, then he can ask for help by calling the toll-free hotline or visit a branch of Sberbank.
(Average rating 4,31 out of 5)
- Uma April 19, 2019 at 09:13
How to disable the auto payment service?
- Oleg March 21, 2019 at 07:31
Good afternoon. How to disable auto payment if the account owner has died? What documents do you need to submit to the bank.
- Tatyana March 17, 2019 at 20:12
Good afternoon. We bought an apartment, the old owner did not turn off the auto payment for the gas service. There is no way to contact him, but the money comes every month, I don’t need other people’s money. How can I disable this service without it? Can I connect my card to auto payment and thus the money will be debited from my account, and it will be automatically blocked?
- Ismagil March 17, 2019 at 16:30
why, when requesting the history of expenses, Sberbank cards showed income and did not show expenses
- Vladimir March 3, 2019 at 09:04
I do not want to pay for NTV+ through auto payment, but without activating this service, I cannot pay through my personal account. How so?
- Boris January 9, 2019 at 19:40
How to turn off the promised payment?
- Nicholas November 23, 2018 at 11:48
Good afternoon!
Please indicate to which number you need to send an SMS about AUTO PAYMENT cancellation
. - Natalia November 14, 2018 at 12:46
Good afternoon!
Can you please tell me how to disable auto payment only for TNS energy? and how?
Thank you! - volodya October 25, 2018 at 12:35
how to turn off auto pay
- Varvara October 7, 2018 at 17:32
Hello.
I want to disable iota auto payment on my tablet. How to do it? - Alexander. September 13, 2018 at 02:12
My number +79645526939, 09/12/2018 received an auto payment in the amount of 100 and 200 rubles. from the linked card ….2195. The service is disabled, but the payment has been received. Please disable auto payment from this card. I received an SMS to the number that the next payment will be made on 10/12/2018.
- Irina August 10, 2018 at 11:00
how to turn off auto pay
